Privacy Policy — Globy Logistics

Last updated: 11 Aug 2025

Controller. Globy, Inc., 1216 NE 63rd Street, Vancouver, WA 98665, USA — [email protected]

Scope. This Policy explains how we process personal data when you use logistics.globy.com, including account creation, verification, tenders, access to shipper leads, messaging, reviews, and subscriptions.

1. Data We Process

  • Account & Profile:company name, role, services, trade lanes, work contact details, password (hashed), preferences.
  • Verification (KYC) for Logistics Providers:business registration details and identification documents, plus checks run by our verification provider (e.g., Vespia) acting on our behalf.
  • Leads Data (from globy.com):company name, contact person's name, email, phone/contact, destination, cargo type.
  • Tenders & Interactions:tender content, offers, files, messages, reviews, timestamps, and metadata.
  • Subscription & Billing:plan, status, invoices, tax data, and payment method tokens/IDs handled by Stripe (we do not store full card numbers).
  • Usage & Device:IP address, device/browser info, pages viewed, referrers, approximate location, log files; cookie/SDK identifiers (see Cookie Policy).

2. Sources

  • Directly from you/your organization.
  • From the main Globy platform (globy.com) when we deliver shipper leads.
  • From processors such as verification and payment providers.

3. Purposes & Legal Bases

  • Provide the service (accounts, tenders, lead access, messaging, reviews, and support)— Contract / Legitimate Interests.
  • Verification/KYC and fraud prevention— Legitimate Interests; Legal obligation where applicable.
  • Lead distribution— Legitimate Interests aligned with the lead's request on globy.com.
  • Payments & billing— Contract and Legal obligation (tax/audit).
  • Security & integrity (incident detection, abuse prevention)— Legitimate Interests.
  • Analytics & product improvement— Consent where required (EEA/UK) or Legitimate Interests elsewhere.
  • Marketing communications about Globy Logistics and related Globy services— Consent where required; you may opt out anytime.

4. Sharing

We share personal data with:

  • Processors: hosting, analytics (GA4, Mixpanel, Microsoft Clarity), marketing/attribution (Meta Pixel), verification (e.g., Vespia), and payments (Stripe).
  • Other users: when you post tenders, respond, or message.
  • Corporate/legal: within Globy group entities; professional advisers; authorities when legally required; and in connection with corporate transactions.

We do not sell personal data.

5. International Transfers

Data may be processed in the United States and other countries where our providers operate. For transfers from the EEA/UK, we rely on appropriate safeguards (e.g., Standard Contractual Clauses). Contact us to learn more.

6. Retention

We retain data while your organization maintains an account and thereafter as needed for legal, accounting, audit, and fraud-prevention purposes. Typical periods:

  • Account/profile, tenders, messages, reviews: retained while active and for up to 36 months after closure or last activity, unless law requires longer/shorter.
  • Billing/financial records: retained per tax and accounting laws.
  • Analytics identifiers: typically up to 24–25 months (provider-dependent).

You may request deletion; we will act subject to legal/operational requirements.

7. Your Rights

Subject to local law, you may request access, correction, deletion, portability, or restriction; object to certain processing; and withdraw consent without affecting prior processing. Manage marketing preferences via email links or contact [email protected]. You may lodge a complaint with your local supervisory authority.

8. Security

We use appropriate technical and organizational measures to protect personal data. No method of transmission or storage is completely secure.

9. Children

The service is for businesses; we do not knowingly collect data from persons under 13.

10. Changes

We may update this Policy and will post the updated version with a new date.

11. Contact

Globy Inc., 1216 NE 63rd Street, Vancouver, WA 98665, USA — [email protected]